Plan guidance, free-trial requests, setup questions and current service checks.
+44 7532 814802
CONTACT TREX IPTV
Premium experience
Get help with plans, trials, setup, billing and reseller access
Choose the contact route that matches your question. Include specific device and account details, protect private credentials and keep payment confirmations for your records.
USD pricing
Device setup help
24/7 support availability
Premium service overview
Online
LIVE
TV · Sports · Movies · Series
TV · Sports · Movies · Series
Secure setup
Premium UI
51K+
Live channels
200K+
Movies
45K+
Series
$9.99
Plans from
CONTACT OPTIONS
Reach the right support route
Use WhatsApp for quick plan or setup questions and email when you need a longer written record.
Detailed technical descriptions, billing records and non-urgent support questions.
support@trexiptv.appReseller enquiries
Credit packages, panel terms, account tools and reseller-support questions.
reseller@trexiptv.app
SEND A MESSAGE
Describe the question clearly
The form sends your message to the published support email. Do not include passwords, private playlist URLs or sensitive payment credentials.
FASTER ROUTING
Use a message that support can act on
Copy the structure that best matches your need and replace the bracketed fields.
FAQ
Trex IPTV contact and support questions
Answers about contact routes, message details, credentials, payments, channel requests and refund information.
What is the fastest way to contact Trex IPTV support?
WhatsApp at +44 7532 814802 is the primary published contact route. Email support@trexiptv.app is useful when you need to send a longer description or keep a written record.
What should I include in a technical support message?
Include your device model, operating system, app and version, exact error, affected channel or title, approximate time, network type and troubleshooting already completed. Hide credentials in screenshots.
Where should reseller questions be sent?
Use reseller@trexiptv.app or the published WhatsApp number. State the credit package you are considering and ask for current panel, expiry, trial, branding and refund terms.
Can support guarantee an immediate response?
Support is described as available 24/7, but actual response time can vary with workload, payment checks and the complexity of the issue. This page does not promise a fixed response time.
Should I send my password in a public message?
No. Never post credentials, private playlists or portal details publicly. Use the approved private channel, and send only the minimum information needed.
How do I report a payment problem?
Send the plan, amount, payment time, transaction reference and the recipient details used. Do not send a full card number, banking password, recovery phrase or one-time code.
Can I request a specific channel through support?
Yes. Send the exact name, country and language. Support can check current availability or log a request, but cannot guarantee that a source will be added or remain available.
Where can I read the refund conditions?
Open the refund policy from the footer before placing an order. Eligibility, time limits and exclusions differ between personal subscriptions and provisioned reseller products.