Trex IPTV frequently asked questions

The current listed prices are $9.99 for 1 month, $24.99 for 3 months, $39.99 for 6 months and $54.99 for 12 months. Prices are total charges for the selected subscription period and are displayed in USD.

The 12-month plan at $54.99 has the lowest listed equivalent monthly cost at about $4.58 per month across the full term.

Connection count depends on the terms confirmed for your order. Installing an app on several devices does not automatically permit simultaneous streaming. Ask support before payment if you need more than one connection.

Available payment methods can vary by country and at the time of order. Ask support for the current options and verify the recipient details before sending payment.

Do not assume a subscription renews automatically. Confirm renewal and billing terms during ordering. Keep the activation and payment messages for your records.

You can ask support about renewal or a longer period when your current term is near expiry. Any credit or price adjustment must be confirmed before payment.

Yes. Review the published refund policy before ordering. Refund eligibility depends on the stated window, the reason for the request, troubleshooting cooperation and listed exclusions; it is not an unconditional guarantee.

The supplied service information describes 51,000+ live channels across regional, language and topic-based groups. Categories can overlap and the total can change as sources are added, removed or reorganized.

A static list becomes outdated quickly. Contact support with the countries, languages, sports or channel names that matter to you, then confirm them during a trial. Availability is never guaranteed permanently.

Sports categories can include football, cricket, basketball, motorsport, combat sports and event coverage where available. Event, league and channel availability changes and must be checked during the relevant schedule.

The supplied catalog figures describe 200,000+ movies and 45,000+ series. Counts can include different versions, languages and episodes, and titles can change without notice.

The service can include HD, Full HD, 4K and selected higher-resolution streams. Not every channel is 4K or 8K. Hardware, codec support, source quality and internet conditions determine actual playback.

EPG is electronic programme guide data. It appears only when the source supplies listings and the player maps them correctly. Refresh the playlist and EPG, check time-zone settings and ask support if a category remains blank.

No. Catch-up is limited to eligible channels and compatible apps. Retention length and availability can differ by source.

Send the exact channel name, country, language and a reliable reference to support. Requests can be reviewed but cannot be guaranteed because source rights, quality and availability may change.

The Trex reseller panel is a wholesale account-management interface for approved resellers. It is used to review credits and create supported customer subscription periods; it is not an IPTV playback app.

Under the current listed model, one credit represents one month of service for one customer connection. A 3-month customer period uses 3 credits, a 6-month period uses 6 and a 12-month period uses 12.

The smallest listed Trex reseller package contains 60 credits at $1.85 per credit and costs $111.00 in total.

The listed packages contain 60 credits for $111.00, 120 credits for $214.80, 300 credits for $507.00 and 600 credits for $954.00.

The total is the credit quantity multiplied by the displayed per-credit price: 60 × $1.85, 120 × $1.79, 300 × $1.69 or 600 × $1.59.

Resellers generally choose their own customer-facing prices, subject to applicable law, taxes, payment costs and the current reseller agreement. No profit level is guaranteed.

Trial creation may be available depending on the current panel configuration and reseller terms. Confirm whether trials use credits, have limits or require approval before advertising them.

Support availability is listed with every package, with dedicated or priority assistance on larger packages. Exact channels and response times depend on workload and the current reseller arrangement.

White-label and custom DNS options can depend on package size and current technical availability. They must be confirmed in writing before purchase and should not be assumed from the package name.

Credit validity and panel-account terms must be confirmed before purchase. Ask for the current expiry, inactivity and account-suspension rules and keep the written response.

Maintain lawful business records for the subscription period, connection count, activation date, renewal date and support history. Protect customer data and never store credentials in an insecure shared document.

Reseller purchases can have different refund restrictions from personal subscriptions because credits and panel access may be provisioned immediately. Read the reseller terms and refund policy before payment.